Patient journey for treatment in Istanbul
A visit planned around you, with support at every stage.
Your needs shape the arrangements. A dedicated coordinator helps with travel, your stay and communication, while the licensed physicians at your partner facility assess and provide your medical care.
Before you travel
Your questions first, then your personal plan.
01 · Tell us what matters to you
Explain what you are considering, your goals and any questions about travelling for care. Your coordinator asks about your preferred dates, language and practical needs. The first conversation is free, with no obligation to book.
02 · Understand the proposed care
We pass the documents requested for your case, such as photos, X-rays or reports, to the partner facility. Its physicians review them and propose a personalised treatment plan. Your coordinator shares the proposal, costs and expected timing, and helps you put questions to the medical team.
03 · Agree the arrangements
Once you decide to proceed, we coordinate appointments around the proposed care plan. We go through the hotel, VIP transfers and language support with you, including what is included in your proposal. Confirm your appointment dates before booking flights, and tell us if someone will be travelling with you.
In Istanbul
Medical care and your stay, planned together.
04 · Arrival and your first appointment
Share your flight details so your private driver can meet you at the airport. Your coordinator confirms the transfer destination, appointment schedule and how to reach them. Let us know about flight changes so we can adjust the practical arrangements.
05 · A detailed assessment in person
At the partner facility, the physicians examine you and arrange any tests they consider necessary. They explain your options, suitability and the final treatment plan. You can ask about recovery, risks and alternatives before making your decision, with language support arranged for your consultation.
06 · Treatment, recovery and accommodation
Your procedure is carried out by the partner facility’s licensed medical team. Depending on the procedure and the physicians’ advice, your stay may include a hospital admission, hotel accommodation or both. We coordinate transfers and practical support around the clinical schedule, including changes advised by the medical team.
Return & follow-up
Ready to travel home, still connected to your team.
07 · Discharge, return and follow-up
Before you leave, the partner medical team provides your care instructions and explains any medication, review appointments and travel advice relevant to your procedure. We coordinate your remaining appointments and return transfer around that guidance.
Questions after you get home
Keep in touch with your coordinator by WhatsApp or email. We help arrange follow-up communication and forward your questions, reports or requested healing photos to the partner physicians for feedback. Clinical advice and decisions about your recovery come from that medical team.
Support around your care
The practical details, with a personal contact.
Your coordinator follows the arrangements. Your partner physicians guide your medical care. We agree the support you need as part of your individual visit.
Tell us what would make your visit easier.- 01
One dedicated coordinator
A familiar contact helps you keep track of appointments and practical arrangements before, during and after your visit. Tell them about any needs or changes along the way.
- 02
Support in your language
Let us know your language when you first contact us. We arrange communication and interpretation support so you can follow the discussions about your visit and speak with your care team.
- 03
Hotel & VIP transfers
Accommodation and private airport, hotel and clinic transfers are coordinated around your appointments. We agree the arrangements and any accompanying guest’s needs with you before travel.
- 04
Time to explore, if it suits your care
City tours can be arranged on request when your partner physician considers them suitable. Any outing fits around your appointments, recovery needs and personal preferences.
Questions
Questions about your visit.
Our coordinators answer every message themselves.
Have a different question?
Talk to our teamYou tell us what you are considering and send any documents the partner facility asks for, such as photos, X-rays or reports. The partner physicians review them and propose a personalised plan. Your coordinator shares the proposal, costs and expected timing with you.
After your appointment dates are confirmed. Flight tickets can also be arranged as part of your plan. Either way, the appointments come first.
Yes. Share your flight details and a private driver meets you at the airport. VIP transfers between the airport, your hotel and the partner facility are coordinated around your appointments.
Yes. Tell us if someone will be travelling with you, and we agree the arrangements for your accompanying guest before you travel.
City tours can be arranged on request when your partner physician considers them suitable. Any outing fits around your appointments and recovery.
Keep in touch with your coordinator by WhatsApp or email. We forward your questions, reports or requested healing photos to the partner physicians. Clinical advice about your recovery comes from that medical team.
Tell us what you need, and ask us your questions.
Talk through your plans with a coordinator before deciding on your visit.